I'm using rsautil manage-backups to perform scripted backups of our RSA AM 7.1 SP3 database in conjunction with the disabled password prompt that I posted yesterday. Although when initially trying to run it under a separate service account from that which I used to install the product, I received the following error.

Error:

''Cannot run as user 'serviceaccount'. 'rsautil' can only be run by 'myusername' user''

I contacted support and received the following response, which was very simple to implement.

• Use Windows Explorer to locate rsaenv.cmd in the ACEUTILS directory
• Open rsaenv.cmd in WordPad (or other editor)
• Locate the line set CLU_USER={username} where {username} is the user name of the user who installed the RSA Authentication Manager 7.1 software and comment out the line (this will preserve the user name)
• Add this line after the commented out line in point 3 „set CLU_USER=%USERNAME%“
• Save the change

Now any user who is a member of the local Windows Administrators group can use rsautils.cmd